Meet Ava — the AI receptionist who never lets a call go unanswered.
Look for Ava in the bottom-right corner and click to start a call — then speak, she answers out loud. She knows your hours, insurance, services, and providers across all three offices.
Ava
Northwest Eye Center · AI Voice Receptionist
Look for Ava in the bottom-right corner and click to start a call — then speak, she answers out loud.
Try asking her: “What are your hours at the Elgin office?” · “Do you take Blue Cross Blue Shield?” · “I need to book a cataract consultation” · “Do you have a doctor who speaks Spanish?” · “I'm seeing new floaters, what should I do?” (watch how she escalates urgent symptoms instead of guessing).
This is a working prototype built by HMS Consulting LLC for evaluation purposes. A production deployment adds a dedicated inbound phone line, live scheduling integration, and call recordings/transcripts routed into your front desk workflow.